FAQ – Frequently asked questions about our park house in Bonn
What does the “FREE” icon mean on the website?
To ensure your place with us, we update every 30 minutes the state of our capacity. So you can easily and quickly check if you find a free parking space on arrival.
Our car park in Bonn is open daily and around the clock, 365 days a year. So you can relax and meet your activities and commitments.
A single exception is the Carnival Monday. During the passing of the Carnival parade our parking garage is on this day for a period of about 2.5-3 hours not approachable and therefore closed. During this period, neither input nor exit is possible.
How do I get from the car park to the city center?
The walk from our parking garage in Bonn to Bonn city center is very short and pleasant. The distance from us to the Bonn city center is only a 100 meters walk. For this, please go through our parking garage to the left and follow the Kölnstraße and you arrive after 50 meters at Bertha-von-Suttner Square and Oxfordstraße.
After crossing the Oxfordstraße, the center of Bonn and pedestrian zone begins in the Bonngasse with the located there, very famous Beethoven House. From there the Cathedral Square, the Sternstraße and whole downtown Bonn, can be reached quickly.
Is there a maximum stay?
With us you can park indefinitely. The price of a parking space per 24 hours is with us € 16.50. After 24 hours, the rate of forward begins by calculating the parking price from the 1st hour and is added to the previous price.
You can also book after consultation with us a week ticket, a 14-day ticket or a monthly ticket. Contact us by e-Mail via phone.
How do I reach the garage Administration / Park Property Management?
You’ll find us in our car park in Bonn on parking deck number 2. There you will find our garage management behind the marked red door. You can reach us by phone on alternative + (49) 0228 63 48 14 and by e-mail to email@example.com.
Are there video cameras installed in the car park?
Video cameras are installed on each floor including entry and exit in the parking garage, as well as in the checkout area.
Where can I find accessible parking for disabled persons?
Large, clear and well-lit disabled parking is available in our car park for visitors to the ground floor area.
Is the Stiftsgarage Bonn accessible for people with accessible parking permit?
Our barrier-free access and lifts offer a comfortable entering and leaving our park. Spaciousness, visibility and very good lighting are among the features of our parking garage in Bonn.
I have lost my ticket, what do I do?
In case of a lost parking ticket you’ll find us on the parking deck number 2 in our garage management, you can also contact us by phone + (49) 0228 63 48 14.
How do I pay the parking garage?
Cash payment at all cash machines is possible. The machines accept all euro banknotes up to a height of 50 €.
Is the service telephone number free?
Our service telephone number is not free, it incurs a fee of a normal local call from the Bonn area.
Can I park my car at your parking garage while I go on vacation?
For the duration of your absence on holiday, you can park your car with us. On request we can suggest an individual price for you. Call us on the phone number + (49) 0228 63 48 14.
Are there family or parking spaces for women in our car park in Bonn?
There are parking spaces for women to parking deck number 1 and family parking in parking deck number 4 and number 6. These offer comfortable width, good visibility, light illumination.
What is the car height limit at the entrance to your garage?
The entrance height to our parking garage in Bonn is 2.03 m.
Where can I make small purchases?
For small purchases before departure or after arrival at our offers directly affiliated to us gas station next to the entrance and exit to our car park an ideal way to make small purchases. The range is wide, you will find food, drinks, newspapers, etc. The station is 24 hours, open around the clock.
Where can I get something to eat nearby?
Around our car park in Bonn are a lot of great ways to get something to eat. Kebab, bakery, restaurant or large fast food chain, everything around our car park in Bonn. Also, the Bertha-von-Suttner Platz in the Oxfordstraße holds a lot of interesting possibilities.
I have lost my permanent parking card or it was stolen from me. What can I do?
Please contact the garage management in parking deck number 2 or call us at the phone number + (49) 0228 63 48 14.
Can I park my trailer in the parking garage?
By arrangement, you can also leave your trailer in our parking garage in Bonn. Sign up for special requests under our service hotline at (49) 0228 63 48 14 or send us an e-mail to firstname.lastname@example.org.
How long does an application for a permanent parking space take?
The time to apply for a permanent parking space depends on the respective current utilization of our parking garage. Please give us a call or e-mail us to get the latest information from us.
Can I make a reservation for a special occasion or event at the Stiftsgarage?
We are happy to provide you with for your special occasion a greater number of parking spaces available. In this regard please call or e-mail. We will give you a special offer.
I have caused damage to the car park, what should I do?
Report the incident of damage to the car park in our garage management in parking deck No.2 or contact us by phone at our service telephone number + (49) 0228 63 48 14.
I’ve damaged another vehicle in your garage, what should I do?
In case of damage of another vehicle, we ask you expressly to contact the police. Please feel free to contact us in our garage management in parking deck no. 2. We’re here to help.
What is the speed limit in your park house?
Throughout the park walking speed is mandatory (5 km/h). This requirement also applies to the entry and exit area.
Where can I refuel?
The directly affiliated to us filling station is available for refueling and for small errands 24 hours a day, so around the clock, are available.